Privacy Policy

This Privacy Policy describes how Kreatorflow ("the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or communicate with us regarding kreatorflow.ai (the "Site") (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refers to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described herein. If you do not agree, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. Updates will be posted on the Site with the updated "Last updated" date.

Information We Collect

We collect personal information from you through various interactions, including:

Information You Provide Directly:

• Contact details: name, email address, phone number
• Account information: username, password, security questions
• Customer support messages or form inputs

Usage Data:

• Device and browser type, IP address, access times, interactions with our Site
• Cookies and similar technologies are used to collect data on user behavior

Information from Third Parties:

• Payment processors
• Analytics and hosting providers (e.g., Vercel)

Use of Your Personal Information

We use your information to:

• Provide, improve, and maintain the Services
• Process transactions and manage your account
• Respond to inquiries and provide customer support
• Detect and prevent fraud or security issues
• Communicate with you about updates, promotions, and relevant content
• Comply with legal obligations

Cookies

We use cookies and similar tracking technologies to:

• Analyze usage and traffic patterns
• Remember your settings and preferences
• Improve functionality and user experience

You can manage or disable cookies in your browser settings. Blocking cookies may limit certain features on our Site.

Disclosure of Personal Information

We may share your information with:

• Vendors who assist with Site operations (e.g., hosting, support, analytics, payment processing)
• Marketing and business partners for promotional purposes
• Legal authorities if required to comply with law, enforce policies, or protect rights
• Affiliates within our corporate structure
• In the event of a business transaction (merger, acquisition, etc.)

Children's Privacy

Our Services are not intended for use by children under 13, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us for removal.

Security & Data Retention

We take reasonable measures to protect your information. However, no system is completely secure. We retain data as long as necessary for the purposes outlined, including legal compliance and service delivery.

Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access your personal information
• Request deletion or correction
• Withdraw consent or restrict processing
• Data portability
• Object to marketing communications
• File a complaint with a regulatory authority

To exercise these rights, contact us at support@kreatorflow.ai. We may request verification of your identity before processing.

Third-Party Links

Our Site may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies separately.

International Transfers

Your information may be processed outside your country of residence, including in countries that may have different data protection laws. We take appropriate safeguards to protect your data when transferred internationally.

Contact

If you have questions or concerns about our privacy practices, or wish to exercise your rights, contact us at: support@kreatorflow.ai