Help Center
Plans & billing
Plans, upgrades, annual billing, invoices, failed payments and cancelling.
- What plans do you offer?Creator, Pro, Max and Business. Each adds credits right away plus daily bonus credits, with more credits, features and storage as you go up.
- How do I upgrade or downgrade my plan?If you already have a plan, change it in Settings → Manage billing. Upgrading adds the credit difference between the plans, adjusted for what you've already paid.
- How does annual billing work?Annual plans cost 10 times the monthly price (about 17% less) and add the full year of plan credits at once.
- How do I cancel my subscription?Go to Settings and choose Cancel plan. Your plan stays active until the end of the period you've paid for, and you won't be charged again.
- Where do I find invoices or change my card?Use Manage billing in Settings. It opens the secure billing portal where you can download invoices, add a tax ID and update your payment method.
- My payment failed or was declinedUpdate your card in Settings → Manage billing. Your plan keeps working for a short grace period while you fix it, and your new plan credits are added as soon as the payment goes through.
- Do you have a plan for teams?Yes. Business is a shared team workspace priced per seat: $59/month plus $79 per seat, 2 to 15 seats.
Still need help?
Ask the assistant. If it can't sort it, it will email our team for you.