My generation failed. Do I get my credits back?

Yes. Failed and blocked generations are refunded automatically, usually within a few minutes.

Can I get a refund on my subscription or credit pack?

Subscriptions and credit packs aren't refundable once delivered or used, except where the law requires it. Failed jobs are always refunded in credits automatically.

Help Center

Refunds

Automatic refunds for failed jobs and our refund policy.

My generation failed. Do I get my credits back?Yes. Failed and blocked generations are refunded automatically, usually within a few minutes.
Can I get a refund on my subscription or credit pack?Subscriptions and credit packs aren't refundable once delivered or used, except where the law requires it. Failed jobs are always refunded in credits automatically.

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