My upload won't work
Check the file type and size: images up to 30MB, video up to 50MB (100MB in Kitsune), audio up to 15MB.
- Images: JPG, PNG, WEBP, GIF, BMP, TIFF, HEIC, up to 30MB. Kitsune images: JPG, PNG or WEBP.
- Video: MP4, WEBM, MOV, up to 50MB. Kitsune clips: up to 100MB and 4–30 seconds.
- Audio: MP3, WAV, AAC, M4A, OGG, up to 15MB and 15 seconds or shorter for video references.
- On a slow connection, keep the tab open until the upload finishes.
Was this article helpful?
Related articles
Still need help?
Ask the assistant. If it can't sort it, it will email our team for you.